Shipping policy

PeakWorkspace currently ships orders to customers in Australia.

Order processing

Orders are processed after payment has been successfully received.

Orders are fulfilled by our international fulfilment partner and shipped directly to the delivery address provided at checkout.

Delivery to Australia

Estimated delivery time to Australia is 12–15 days from dispatch. Orders are shipped directly from our international fulfilment partner.

Delivery times are estimates and may vary due to circumstances outside our control, including customs processing, carrier delays, weather and other unforeseen circumstances.

Tracking information will be provided where available.

Shipping costs

The applicable shipping cost will be displayed at checkout before you complete your purchase.

Customs, duties and taxes

International orders may be subject to customs duties, taxes or other charges depending on applicable laws and the shipping arrangements used for your order.

Any applicable charges will be handled in accordance with the arrangements shown at checkout and applicable law.

Delayed or missing orders

If your order has not arrived within the estimated delivery timeframe, please contact us at support@peakworkspaceshop.com with your order number.

We will investigate the shipment with the relevant delivery provider and work with you to resolve the issue in accordance with applicable consumer law. If we cannot supply the product within the agreed or reasonable timeframe, we will provide an appropriate solution in accordance with applicable consumer law.

Damaged deliveries

If your order arrives damaged, please contact us as soon as reasonably possible at support@peakworkspaceshop.com and provide your order number and photographs of the damage.

Your rights under applicable consumer law, including the Australian Consumer Law where applicable, are not affected by this policy.